Statement Regarding COVID 19

Shelter Movers continues to serve survivors in all chapters, including Greater Toronto, Ottawa, Vancouver, Nova Scotia, Montreal, and Waterloo.

For a detailed list of all of our procedural changes please see our updated COVID 19 operating procedures here:

Shelter Movers is currently providing all types of moves:

Urgent Exit – The client is safely transported to shelter or other safe space. Urgent Exit moves remove clients from a potentially dangerous living situation, that may have been exacerbated because of social distancing methods. 

Escorted Moves – Volunteers escort a client to households with security accompaniment to retrieve personal effects. 

Resettlement – Volunteers transport a client and their belongings to the client’s new home. Resettlement moves can help clients avoid crowded shelters and self-isolate. Additionally, by moving clients out of a shelter, we are freeing up beds to help more survivors fleeing abuse. 

Additionally, Shelter Movers has made updates to operating procedures to ensure the health and safety of both our clients and volunteers at this time. 

Procedures include: 

  • Masks are worn at all times by all volunteer team members and external personnel on the move
  • Additional screening for all volunteers and clients prior to a move to ensure that they have not been experiencing any COVID-19 symptoms or had any close contact with positive or suspected positive cases in the past 5 days.
  • The number of people in a vehicle is kept to a minimum
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