Request a Move

How to Refer a Client / Survivor

Shelter Movers’ service is available by referral. Referring agencies typically include: shelter staff, social workers, healthcare providers, community-based organizations and police. Shelter Movers does not currently accept self referrals. To access this service, referred clients must be moving as a result of abuse / violence.

If you feel you are in danger, call 911 or your local police station immediately. 

How to refer a client:

  1. With the consent of the survivor, contact the chapter that nearest to your client. 
  2. A member of our intake team will reply within one business day, requesting that you complete an in depth intake form detailing logistics and safety information for the move.
  3. Once we’ve received the completed form, your client’s move will be assigned to one of our Move Coordinators who will contact the client directly and plan the move.

Please provide us with:

  • Name of the referral contact(ex. coordinator at shelter/support agency/etc.)
  • Referral Contact’s email and/or Phone Number
  • Move Location (where is the client moving from)
  • Drop-off Location (where is the client moving to)
  • Requested move date(s) *please provide a minimum of 3 dates
  • Description of items to move

Assaulted Women’s Helpline Crisis Line: 866-863-0511 

For a move in Toronto: 1-855-203-6252 (ext. 1)

For a move in Peel Region: 1-855-203-6252 (ext. 7)

For a move in York Region: 1-905-836-7601 (ext. 100)

Crisis Line: SOS Violence Conjugale: 1-800-363-9010

For a move in Montreal: 1-855-203-6252 (ext. 5) 

Crisis Line: Bryony’s emergency line: 902-423-7183

Crisis Line: Mental health crisis line call: 1-888-429-8167

For a move in Nova Scotia: 1-855-203-6252 (ext. 4)

Distress Centre Ottawa Crisis Line: 613-238-3311 

Assaulted Women’s Helpline Crisis Line: 866-863-0511

For a move in Ottawa: 1-855-203-6252 (ext. 2)

Crisis Line: Kitchener/Waterloo: 519-742-5894

Crisis Line: Cambridge: 519-653-2422

Assaulted Women’s Helpline Crisis Line: 866-863-0511 

For a move in Waterloo Region: 1-855-203-6252 (ext. 6)

Crisis Line: VictimLink BC 
Call/Text: 1-800-563-0808

For a move in Vancouver Region: 1-855-203-6252 (ext. 3)

Request a Move

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