Request a Move
How to Refer a Client / Survivor
Shelter Movers’ service is available by referral. Referring agencies typically include: shelter staff, social workers, healthcare providers, community-based organizations and police. Shelter Movers does not currently accept self referrals. To access this service, referred clients must be moving as a result of abuse / violence.
If you feel you are in danger, call 911 or your local police station immediately.Â
How to refer a client:
- With the consent of the survivor, contact the chapter that nearest to your client.Â
- A member of our intake team will reply within one business day, requesting that you complete an in depth intake form detailing logistics and safety information for the move.
- Once we’ve received the completed form, your client’s move will be assigned to one of our Move Coordinators who will contact the client directly and plan the move.
Please provide us with:
- Name of the referral contact(ex. coordinator at shelter/support agency/etc.)
- Referral Contact’s email and/or Phone Number
- Move Location (where is the client moving from)
- Drop-off Location (where is the client moving to)
- Requested move date(s)Â *please provide a minimum of 3 dates
- Description of items to move
If you are in crisis, contact:
Assaulted Women’s Helpline Crisis Line: 866-863-0511Â
Request a move in Toronto: 1-855-203-6252 (ext. 1) info@sheltermovers.com
Request a move in Peel Region: 1-855-203-6252 (ext. 103) info.peel@sheltermovers.com
Request a move in York Region: 1-855-203-6252 (ext. 102) yorkregion@sheltermovers.com
If you are in crisis, contact:
- YWCA Crisis Line: 1-888-579-2997
- Crossroads for Women: 506-853-0811 or intervention@crossroadsforwomen.ca
- Harvest House Atlantic for Emergency Shelter: 506-388-4357Â
For available shelter spaces, visit: ShelterSafe.ca/New-Brunswick/
Request a move in Greater Moncton Region:
1-855-203-6252 (ext. 7) info.moncton@sheltermovers.com
If you are in crisis, contact:Â
SOS Violence Conjugale: 1-800-363-9010
Request a move in Montreal: 1-855-203-6252 (ext. 5) info.montreal@sheltermovers.comÂ
If you are in crisis, contact:
Crisis Line: Bryony’s emergency line: 902-423-7183
Crisis Line: Mental health crisis line call: 1-888-429-8167
Request a move in Nova Scotia: 1-855-203-6252 (ext. 4)Â info.ns@sheltermovers.com
If you are in crisis, contact:Â
Distress Centre Ottawa Crisis Line: 613-238-3311Â
Assaulted Women’s Helpline Crisis Line: 866-863-0511
Request a move in Ottawa: 1-855-203-6252 (ext. 2) infoottawa@sheltermovers.com
If you are in crisis, contact:
Crisis Line: Kitchener/Waterloo: 519-742-5894
Crisis Line: Cambridge: 519-653-2422
Assaulted Women’s Helpline Crisis Line: 866-863-0511Â
Request a move in Southwestern Ontario: 1-855-203-6252 (ext. 6) info.swo@sheltermovers.com
If you are in crisis, contact:
Crisis Line: VictimLink BCÂ
Call/Text: 1-800-563-0808
Email: VictimLinkBC@bc211.ca
Request a move in Vancouver Region: 1-855-203-6252 (ext. 3) infovan@sheltermovers.com
If you are in crisis, contact:
Fear is Not Love: 403.234.SAFE (7233) / help@cwes.ca / 403.604.6689
Family Violence Info Line: 310-1818 (toll free, services offered in over 170 languages)
Find a Shelter in Alberta: 1-866-331-3933
Request a move in Calgary Region: 1-855-203-6252 (ext. 8) info.calgary@sheltermovers.com
If you are in crisis, contact:
WIN House: Â 780-479-0058 (24-hr Helpline)
Family Violence Info Line: 310-1818 (toll free, services offered in over 170 languages)Â
Find a Shelter in Alberta: 1-866-331-3933Â
Request a move in Edmonton: 1-855-203-6252 (ext. 9) info.edmonton@sheltermovers.com