Request a Move

How to Refer a Client / Survivor

Shelter Movers’ service is available by referral. Referring agencies typically include: shelter staff, social workers, healthcare providers, community-based organizations and police. Shelter Movers does not currently accept self referrals. To access this service, referred clients must be moving as a result of abuse / violence.

If you feel you are in danger, call 911 or your local police station immediately. 

How to refer a client:

  1. With the consent of the survivor, contact the chapter that nearest to your client. 
  2. A member of our intake team will reply within one business day, requesting that you complete an in depth intake form detailing logistics and safety information for the move.
  3. Once we’ve received the completed form, your client’s move will be assigned to one of our Move Coordinators who will contact the client directly and plan the move.

Please provide us with:

  • Name of the referral contact(ex. coordinator at shelter/support agency/etc.)
  • Referral Contact’s email and/or Phone Number
  • Move Location (where is the client moving from)
  • Drop-off Location (where is the client moving to)
  • Requested move date(s) *please provide a minimum of 3 dates
  • Description of items to move

If you are in crisis, contact:

Assaulted Women’s Helpline Crisis Line: 866-863-0511 

Request a move in Toronto: 1-855-203-6252 (ext. 1)  info@sheltermovers.com

Request a move in Peel Region: 1-855-203-6252 (ext. 103)  info.peel@sheltermovers.com

Request a move in York Region: 1-855-203-6252 (ext. 102)  yorkregion@sheltermovers.com

If you are in crisis, contact:

For available shelter spaces, visit: ShelterSafe.ca/New-Brunswick/

Request a move in Greater Moncton Region:
1-855-203-6252 (ext. 7) info.moncton@sheltermovers.com

If you are in crisis, contact: 

SOS Violence Conjugale: 1-800-363-9010

Request a move in Montreal: 1-855-203-6252 (ext. 5)  info.montreal@sheltermovers.com 

If you are in crisis, contact:

Crisis Line: Bryony’s emergency line: 902-423-7183

Crisis Line: Mental health crisis line call: 1-888-429-8167

Request a move in Nova Scotia: 1-855-203-6252 (ext. 4)  info.ns@sheltermovers.com

If you are in crisis, contact: 

Distress Centre Ottawa Crisis Line: 613-238-3311 

Assaulted Women’s Helpline Crisis Line: 866-863-0511

Request a move in Ottawa: 1-855-203-6252 (ext. 2)  infoottawa@sheltermovers.com

If you are in crisis, contact:

Crisis Line: Kitchener/Waterloo: 519-742-5894

Crisis Line: Cambridge: 519-653-2422

Assaulted Women’s Helpline Crisis Line: 866-863-0511 

Request a move in Southwestern Ontario: 1-855-203-6252 (ext. 6)

If you are in crisis, contact:

Crisis Line: VictimLink BC 
Call/Text: 1-800-563-0808
Email: VictimLinkBC@bc211.ca

Request a move in Vancouver Region: 1-855-203-6252 (ext. 3) infovan@sheltermovers.com

If you are in crisis, contact:

Fear is Not Love: 403.234.SAFE (7233) / help@cwes.ca / 403.604.6689

Family Violence Info Line: 310-1818 (toll free, services offered in over 170 languages)

Find a Shelter in Alberta: 1-866-331-3933

Request a move in Calgary Region: 1-855-203-6252 (ext. 8) info.calgary@sheltermovers.com

If you are in crisis, contact:

WIN House:  780-479-0058 (24-hr Helpline)

Family Violence Info Line: 310-1818 (toll free, services offered in over 170 languages) 

Find a Shelter in Alberta: 1-866-331-3933 

Request a move in Edmonton: 1-855-203-6252 (ext. 9) info.edmonton@sheltermovers.com

Request a Move

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