Request a Move

How to Refer a Client / Survivor

Shelter Movers’ service is available by referral. Referring agencies typically include: shelter staff, social workers, healthcare providers, community-based organizations and police. Shelter Movers does not currently accept self referrals. To access this service, referred clients must be moving as a result of abuse / violence.

If you feel you are in danger, call 911 or your local police station immediately. 

Alternatively, you may reach out to the following crisis lines: 


  • Distress Centre Ottawa Crisis Line: 
  • Assaulted Women’s Helpline Crisis Line:

Nova Scotia

  • Bryony’s emergency line: 
  • Mental health crisis line call: 

Toronto/GTA/York Region 

  • Assaulted Women’s Helpline Crisis Line:


Montreal Region

  • SOS Violence Conjugale: 

Waterloo Region 

  • Kitchener/Waterloo: 
  • Cambridge: 
  • Assaulted Women’s Helpline Crisis Line:

How to Refer a Client

With the consent of the survivor, complete the form below or email our team directly with the following information. A member of our Intake team will reply within 1 business day. Please provide:

  • Name of the referrer (ex. coordinator at shelter)
  • Referrer’s email
  • Move location (city)
  • Requested move date(s) 
  • Description of items to move

Contact a Location

  • Toronto: 1-855-203-6252 (ext. 1)
  • York Region: 1-905-836-7601 (ext. 100)
  • Ottawa: 1-855-203-6252 (ext. 2)
  • Vancouver: 1-855-203-6252 (ext. 3)
  • Nova Scotia: 1-855-203-6252 (ext. 4)
  • Montreal Region: 1-855-203-6252 (ext. 5)
  • Waterloo Region: 1-855-203-6252 (ext. 6)

Request a Move

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