Request a Move
How to Refer a Client / Survivor
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Shelter Movers’ service is available by referral. Referring agencies typically include: shelter staff, social workers, healthcare providers, community-based organizations and police. Shelter Movers does not currently accept self referrals. To access this service, referred clients must be moving as a result of abuse / violence.
If you feel you are in danger, call 911 or your local police station immediately.
Alternatively, you may reach out to the following crisis lines:
Ottawa
- Distress Centre Ottawa Crisis Line:
613-238-3311 - Assaulted Women’s Helpline Crisis Line:
855-745-2616
Nova Scotia
- Bryony’s emergency line:
902-423-7183 - Mental health crisis line call:
1-888-429-8167
Toronto/GTA/York Region
- Assaulted Women’s Helpline Crisis Line:
855-745-2616
Vancouver
- VictimLink BC
Call/Text: 1-800-563-0808
Email: VictimLinkBC@bc211.ca
Montreal Region
- SOS Violence Conjugale:
1-800-363-9010
Waterloo Region
- Kitchener/Waterloo:
519-742-5894 - Cambridge:
519-653-2422 - Assaulted Women’s Helpline Crisis Line:
855-745-2616
How to Refer a Client
With the consent of the survivor, complete the form below or email our team directly with the following information. A member of our Intake team will reply within 1 business day. Please provide:
- Name of the referrer (ex. coordinator at shelter)
- Referrer’s email
- Move location (city)
- Requested move date(s)
- Description of items to move
Contact a Location
- Toronto: 1-855-203-6252 (ext. 1)
- York Region: 1-905-836-7601 (ext. 100)
- Ottawa: 1-855-203-6252 (ext. 2)
- Vancouver: 1-855-203-6252 (ext. 3)
- Nova Scotia: 1-855-203-6252 (ext. 4)
- Montreal Region: 1-855-203-6252 (ext. 5)
- Waterloo Region: 1-855-203-6252 (ext. 6)